Sometimes there's just not enough space to fit in all the information. For any questions you have or information you couldn't find on our website, you should be able to find them here. If not, don't hesitate to contact us!
Any Questions? We’ve got the answers.
Where can I see some of your work?
Answer
What is Onyx Unlimited?
With Onyx Unlimited, our team is your team. For a small monthly fee you can have unlimited design services at your disposal!
Do you use branded packaging?
No, we use white label packaging with no reference to Onyx Visuals Ltd.
What is your environmental policy?
You can rest easy when working with us knowing that we're trying our best to be as sustainable as possible.
We're currently partnered with One Tree Planted, and any product on our website where you see this symbol, when purchased helps plant one tree to help offset the orders impact on the environment.
What are your delivery charges?
All Standard UK and NI deliveries are Free!
Upgraded Shipping options are available for faster delivery.
Will the products I have ordered arrive together?
Different products have different turnarounds depending upon the complexity of the production involved. We aim to ship items together where possible but this isn't always a viable option. We may use different couriers for larger items.
Do you accept payment via cryptocurrency?
We accept payment via Bitcoin and Ethereum on any order valued over £200. Excluding recurring payments. Payments made using cryptocurrency may incur an additional cost to cover transfer and gas fees. This will be reflected on your invoice should you request cryptocurrency payment.
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